Refund policy

We offer refunds or exchanges within the first 30 days of your purchase. If 30 days have passed since your purchase, unfortunately we cannot offer a refund or exchange of any kind. You are responsible for all return shipping charges.

Eligibility for Refunds and Exchanges

• Your item must be unused and in the same condition that you received it.
• The item must be in the original packaging.
• To complete your return, we require a receipt or proof of purchase.
• Please be sure to include your order number, email, first and last name in the shipping box.
• Only regular priced items may be refunded, sale items cannot be refunded.
• If the item in question was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return.

Contact support@osehomeco.com for return and exchange requests.